Answers to common product and pricing questions
Use this page to share concise guidance for buyers, evaluators, and pilot teams.
Clarity before evaluation
FAQs are managed from the admin content workspace and published to both pricing and this page.
Is ADVISOR a replacement for a trained BTAM professional?
No. ADVISOR is a decision-support tool. Final decisions, assessments, interventions, and management actions always remain with qualified human professionals and organizations.
Does ADVISOR predict violence?
No. ADVISOR does not predict violence, assign risk scores, diagnose individuals, or determine intent. It helps users organize information, identify behaviorally relevant patterns, and support prevention-oriented thinking under uncertainty.
What does “AI in the loop, not in place of you” mean?
It means ADVISOR is designed to augment human decision-making. The platform helps users structure information, identify relevant behavioral indicators, and think through possible prevention considerations — while keeping people responsible for interpretation and action.
Why was ADVISOR built?
ADVISOR was built to help organizations handle difficult, ambiguous behavioral concerns earlier and more consistently. The goal is prevention, not prediction. The platform was intentionally designed around BTAM principles, ethical guardrails, explainability, and proportional response.
Who is ADVISOR designed for?
ADVISOR is intended for HR professionals, security teams, school safety personnel, healthcare organizations, workplace violence prevention programs, and trained threat assessment or threat management teams.
Does ADVISOR make decisions for users?
No. ADVISOR provides structured guidance and prevention-oriented reasoning. Users remain responsible for all decisions, actions, escalations, and interventions.
Can ADVISOR tell me someone is “dangerous”?
No. ADVISOR avoids labeling people as “dangerous,” “high-risk,” or similar terms. The platform focuses on observable behavior, context, and change over time.
Does ADVISOR diagnose mental illness?
No. ADVISOR is not a clinical or diagnostic tool. Mental health information is treated carefully and contextually, not as proof of violence risk.
How does ADVISOR avoid overreacting?
The system was intentionally designed with “over-escalation” safeguards. It is built to slow down assumptions, ask neutral clarification questions, identify missing information, and avoid alarmist conclusions when evidence is incomplete.
Can ADVISOR recommend law enforcement involvement?
ADVISOR may reference law enforcement as one possible resource in context-dependent situations, especially where immediate danger may exist. However, it does not direct users to law enforcement by default or present enforcement as the primary solution.
What does “Do No Harm” mean in practice?
ADVISOR is designed to acknowledge that some interventions can unintentionally escalate risk. For example, certain legal or disciplinary actions may increase stress, grievance, or instability in some cases. The platform attempts to communicate those considerations transparently when relevant.
Does ADVISOR store my conversations?
By default, ADVISOR is designed around minimal retention and privacy-focused controls. Users may have the option to retain chat history for future reference, but retention features are intended to be opt-in rather than automatic.
Can the ADVISOR team read my private chats?
No. The platform architecture was intentionally designed so administrative visibility is extremely limited. The goal is that users maintain control over their own sensitive conversations and uploaded information.
Is my data used to train AI models?
ADVISOR is designed around privacy-by-design principles. User data is not intended to become part of public AI training datasets.
Why does ADVISOR encourage removing PII?
Behavioral threat assessment is primarily behavior-based, not identity-based. In many cases, personally identifiable information (PII) is unnecessary for meaningful prevention-focused analysis. Users are encouraged to use initials, “Subject,” or “POI” where possible.
Is ADVISOR HIPAA or GDPR compliant?
ADVISOR is being designed with privacy, data minimization, and secure handling principles aligned with frameworks such as GDPR and HIPAA. However, organizations remain responsible for evaluating their own compliance obligations and internal data handling requirements.
What does “snapshot in time” mean?
Threat assessment is dynamic. ADVISOR’s outputs reflect only the information available at that specific point in time. New behaviors, stressors, or stabilizing factors can change the overall picture significantly.
Can ADVISOR generate reports?
Yes. ADVISOR can help organize information into structured triage summaries and downloadable PDF outputs for documentation and case management purposes. This document is fully editable by the end user and can be downloaded to the end user's device.
Does ADVISOR use risk scoring systems?
No proprietary Structured Professional Judgment (SPJ) tools are replicated or scored inside ADVISOR. Instead, the platform uses publicly available prevention concepts and behavioral constructs to support structured discussion and triage.
What frameworks influenced ADVISOR?
ADVISOR was informed by publicly available BTAM concepts, research, and prevention practices, including behavioral escalation indicators, pathway behaviors, stabilizing factors, and prevention-focused structured professional judgment approaches.
Does ADVISOR only focus on “high-risk” cases?
No. Many prevention opportunities happen before a situation becomes severe. ADVISOR is intentionally designed to help users think through lower-level or ambiguous concerns before escalation occurs.
How was ADVISOR built?
ADVISOR uses a modular architecture involving AI orchestration workflows, vectorized knowledge retrieval, structured prompting, secure authentication systems, and privacy-focused workflows.
Does ADVISOR use a knowledge base?
Yes. The system references a curated knowledge base built from prevention-oriented research, guidance documents, and behavioral threat assessment concepts.
Can ADVISOR be white-labeled or enterprise deployed?
The long-term architecture was designed with scalability and future customization in mind, including possible enterprise and industry-specific implementations.
What should I do if someone may be in immediate danger?
If there is an immediate threat to life or safety, users should contact appropriate emergency or local safety resources. ADVISOR is not an emergency response service.
Can ADVISOR be used to investigate or monitor people secretly?
No. ADVISOR is designed for prevention-focused behavioral assessment and management — not covert surveillance, profiling, or punitive investigations.
Can ADVISOR help justify disciplinary action?
No. ADVISOR is not intended to validate predetermined outcomes or support punitive decision-making. It is designed to help structure information and support proportional, prevention-focused discussion.
Why does ADVISOR focus so heavily on behavior?
Behavioral threat assessment works best when it focuses on observable actions, patterns, escalation, stressors, stabilizers, and changes over time — rather than identity, ideology, or assumptions.