Answers to common product and pricing questions
Use this page to share concise guidance for buyers, evaluators, and pilot teams.
Clarity before evaluation
FAQs are managed from the admin content workspace and published to both pricing and this page.
What is ADVISOR by Threatwise™?
ADVISOR is an AI-powered decision-support tool built to assist Behavioral Threat Assessment and Management (BTAM) professionals. It helps organize concerns, structure information, and generate clear triage summaries. It does not replace professional judgment or multidisciplinary review.
Is ADVISOR a risk assessment or prediction tool?
No. ADVISOR does not diagnose, predict violence, or assign risk scores. It is designed to support structured thinking and documentation. Final decisions must always be made by qualified professionals.
Can I change plans later?
Today there is a single $20/month plan. If additional tiers are introduced, you’ll be able to switch plans at any time.
Is there a contract or long-term commitment?
No long-term contracts are required. The $20 plan is month-to-month and you may cancel at any time.
What happens after the free trial or beta access?
If you enroll in a paid plan with a trial period, you may cancel before the trial ends to avoid charges. Beta or demo access is limited and may be modified or discontinued as the platform evolves.
What payment methods do you accept?
We accept major credit cards. Payments are processed securely through Stripe.
Do you offer a promo code right now?
Yes. Use code PROFIT20 for a limited-time 20% discount at checkout.
Is my data secure?
ADVISOR is built with privacy by design principles. By default, chat content is not retained, user data is not used to train AI models, and payment data is handled by Stripe rather than stored by Threatwise. We implement industry-standard safeguards, but the platform is not intended for highly regulated or sensitive data unless authorized within your organization.
Does ADVISOR store chat history?
By default, chat content is processed in real time and not retained. Optional memory features may be offered in the future. You remain responsible for reviewing and managing any stored content.
Who is ADVISOR designed for?
ADVISOR is built for HR professionals, security leaders, safety teams, school administrators, and others involved in workplace or community threat management. It is especially useful for individual practitioners and small teams who want structured support without replacing human oversight.
What is included in the $20 plan?
The plan includes guided intake flows, PDF uploads, saved chat sessions, feedback collection, and the full dashboard experience.
Do you offer discounts for nonprofits or educational institutions?
Yes. We offer special pricing for qualified nonprofits and educational organizations. Contact us for details.
What makes ADVISOR different from general AI tools?
ADVISOR is purpose-built for trust, safety, and compliance workflows. It is guided by do-no-harm principles, structured professional judgment concepts, and clear guardrails around responsible use. It is designed to support you, not replace you.